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小火箭共享engagement with your community is the foundation for your success.

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Member Engagement

Build a digital home for your members where they can connect, learn, and grow.

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Member Communications

Reach them with the right message at the right time, personalizing every experience.

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Customer Success

Engage customers in one digital home, a place they’ll want to return to again and again.

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Customer Support

Create an ever-growing, user-generated resource hub to help your customers faster and scale your capacity.

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Customer Marketing

Grow customers from regular users to brand champions, easily identifying where they are in their journey.

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Build your community’s virtual destination. Bring everyone all together and engage with them through ongoing, meaningful interaction.

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Grow lasting relationships through targeted email communications, reaching your audience with the right message at the right time during their customer or member journey.

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Elizabeth Moris Marketing Communications Manager, Regulatory Affairs Professionals Society

“Our ideas of listening to our users, connecting the dots between what they need and want, and what we produce—it’s all become a reality.”

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Michael Torok Director of Knowledge and Community Management, Delphix

“Our last community platform provider was more of a ‘break-fix’ kind of situation. Now, on Higher Logic, we’re working to make our community a destination…a place where they want to stay, rather than solve a problem once and then leave.”

Michael Torok Director of Knowledge and Community Management, Delphix

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